Peter Peetz's New Public Management und Demokratie in Lateinamerika: PDF

Business Life

By Peter Peetz

ISBN-10: 3956842367

ISBN-13: 9783956842368

Masterarbeit aus dem Jahr 2013 im Fachbereich company und Verwaltung, notice: 1,0, FOM Hochschule für Oekonomie und administration gemeinnützige GmbH, Hochschulstudienzentrum Hamburg, Veranstaltung: Public administration, Sprache: Deutsch, summary: Seit den späten 1970er Jahren hat eine Welle von Reformen die öffentliche Verwaltung in Ländern aller Erdteile tiefgreifend verändert. Unter dem Schlagwort New Public administration (NPM) führen staatliche Organisationen unternehmerische und marktwirtschaftliche Elemente in ihre Planungs-, Steuerungs-, Leistungs- und Kontrollabläufe ein. Die Reformen zielen vor allem auf die Steigerung der Effizienz und der Effektivität staatlichen Handelns ab und reichen von der Ausrichtung der Organisationen auf neue strategische Grundsätze (Kunden-, Output-, Wettbewerbs-, Qualitätsorientierung) bis zu konkret-technischen Neuerungen, die sich aus dieser Neuausrichtung ableiten (E-Government, Umstellung von kameralem auf doppisches Rechnungswesen, leistungsorientierte Bezahlung des Personals usw.). In Lateinamerika setzte die Reformwelle Ende der 1980er Jahre ein.

Es drängt sich jedoch die Frage auf, ob NPM in Ländern wie den lateinamerikanischen, in denen die Bürokratie im Sinne Max Webers nie actual existiert hat, überhaupt sinnvoll und erfolgreich sein kann. Dies wird in der vorliegenden Arbeit sowohl überblicksartig für Lateinamerika, als auch detailliert anhand des Länderfalls Mexiko untersucht. Im Mittelpunkt der examine zu Mexiko steht dabei ein gesellschaftliches und politisches Phänomen, das als eines der zentralen Legitimitäts-, Effektivitäts- und Effizienzdefizite staatlichen Handelns in jenem Land gilt: der Klientelismus.

Bei der Beurteilung der Sinnhaftigkeit und des Erfolgs von NPM-Reformen in lateinamerikanischen Ländern ist zu berücksichtigen, dass dort neben der angestrebten Effizienz- und Leistungssteigerung immer auch die Vertiefung der Demokratie zu den Zielen der NPM-Verfechter gehört. Diese demokratieorientierte Zielsetzung von NPM haben die lateinamerikanischen Regierungen selbst explizit formuliert: 1998 veröffentlichten sie eine paintings occur mit einem starken Bekenntnis zu NPM; darin heißt es unter anderem, NPM habe „a direct effect at the consolidation of democracy.” Die Resultate der NPM-Reformen in Lateinamerika müssen sich folglich auch an dieser demokratiebezogenen Zielsetzung messen lassen.

Die gegenseitige Beeinflussung von NPM und (defekter) Demokratie in Lateinamerika ist Gegenstand dieser Arbeit. Die zentrale those lautet, dass das Wechselverhältnis von NPM und Demokratie in Lateinamerika stark durch die Existenz informeller Institutionen wie des Klientelismus geprägt ist.

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New PDF release: The Assertive Communicator: How to Become Open, Honest and

Business Life

By Dr. Nick Lazaris

ISBN-10: 1441423214

ISBN-13: 9781441423214

in the event you wish to develop into an assertive communicator and prevent tolerating the folk and issues on your lifestyles that hold you from attaining your desires and objectives, this e-book is for you. In it you are going to research sensible talents for constructing powerful and efficient communique in your entire relationships. through taking motion on what could, first and foremost, appear like easy ideas and abilities, you are going to improve the artwork of confident conversation, become aware of the destructive issues that you just tolerate in lifestyles, learn how to develop into an efficient listener, boost assertiveness abilities, and convey your self so that you are heard. you can find that you've the capability to alter how you engage with others, elevate your experience of self worth and improve the intensity of these relationships that you just count number as so much significant on your existence. hence, you'll improve your percentages for happiness, pride and good fortune in enterprise, relationships and existence. contains a loose BONUS training consultation with the author!

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Read e-book online Why Games Are Good For Business: How to Leverage the Power PDF

Business Life

By Helen Routledge

ISBN-10: 1137448962

ISBN-13: 9781137448965

via tapping into an identical psychology that retains avid gamers glued to Minecraft or international of Warcraft, cutting edge corporations are developing their very own attractive and versatile studying studies. they are referred to as critical video games. it is a useful toolkit if you happen to are looking to know about extra critical video games and the way to use them within the workplace.

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New PDF release: HBR Guide to Negotiating (HBR Guide Series)

Business Life

By Jeff Weiss

ISBN-10: 1536611301

ISBN-13: 9781536611304

ISBN-10: 1633690768

ISBN-13: 9781633690769

Forget in regards to the difficult bargain.

Whether you’re discussing the phrases of a high-stakes deal, forming a key partnership, inquiring for a increase, or making plans a relations occasion, negotiating may be demanding. One individual makes a requirement, the opposite concedes some degree. after all, you compromise on a subpar resolution within the middle—if you return to any contract at all.

But those discussions don’t have to be win-or-lose events. Written through negotiation professional Jeff Weiss, the HBR advisor to Negotiating presents a disciplined method of discovering an answer that works for everybody concerned. utilizing a seven-part framework, this publication gives you suggestions and recommendation to maneuver you from a online game of concessions and compromises to 1 of collaboration and creativity, leading to larger results and higher operating relationships. You’ll find out how to:

  • Prepare in your conversation
  • Understand everyone’s interests
  • Craft the precise message
  • Work with a number of parties
  • Disarm competitive negotiators
  • Choose the easiest solution

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New PDF release: Adopt Adapt Flourish: An Easy Guide to Engaging and

Business Life

By Melanie Frok

ISBN-10: 0992516803

ISBN-13: 9780992516802

Is what you are promoting introducing new paintings practices or know-how to stick competitive?

Are your staff dragging their heels or resisting?

Does enticing your crew to accomplish suppose impossible?

Businesses that include innovation and alter out-perform their rivals, yet it is a problem to inspire groups to get on board. operating an organization whereas facing staff who suppose doubtful or convey resistance is time eating. your corporation can suffer.

ADOPT ADAPT FLOURISH introduces an worker engagement-based strategy that leads groups via switch whereas preserving your business's functionality. Written with the realities of a small company surroundings in brain, the strategy is simple to enforce and builds an energised, adaptive workforce.

Growing your enterprise is now a lot more straightforward. by no means back will dealing with swap waste time, cash or attempt. undertake, Adapt, Flourish exhibits you ways to steer your crew into new territory whereas enticing your staff to accomplish and guidance your small business within the path you must take it.

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Read e-book online Business Research: Enjoy Creating, Developing and Writing PDF

Business Life

By Wilson Ng,Elayne Coakes

ISBN-10: 0749468955

ISBN-13: 9780749468958

ISBN-10: 0749476486

ISBN-13: 9780749476489

wisdom of industrial examine is important for any company pupil, as all postgraduate company programmes and business-related disciplines require it. company examine is a groundbreaking publication for scholar researchers who have to conceive, behavior and whole a brand new study venture for the 1st time. It concentrates at the company association and provides valuable useful recommendation on going out into the sector and carrying out interviews, discovering difficulties and studying approximately enterprises. via its conversational, available variety and its adoption of a student's viewpoint, this ebook will make the method of studying approximately learn stress-free and the ensuing examine undertaking outstanding.

Business study is vital analyzing for college kids who're learning for a number of modules in examine tools for a postgraduate qualification in company and administration; scholars who've a methodological part of considered one of their modules (eg a module in organizational behaviour); and scholars who've to behavior an research in a enterprise and administration box, for a dissertation or undertaking file, and want counsel and help on tips to procedure, behavior and document each element in their project.

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Download e-book for kindle: No B.S. Ruthless Management of People and Profits: No Holds by Dan Kennedy

Business Life

By Dan Kennedy

ISBN-10: 1599185407

ISBN-13: 9781599185408

What does it really take to get productiveness from humans and, via doing so, greatest gains to your business?

With a nod to Jeff Bezos, Steve Jobs, Walt Disney, and different ruthless but hugely profitable managers, Dan S. Kennedy gives you the reply. during this new version, Kennedy expands on his confirmed (if radical) concepts to get responsibility, profitability, and productiveness from employees.

In his conventional No B.S. sort, Kennedy kicks conventional management and administration principles squarely within the enamel with a practical, trouble-free review of the genuine courting among enterprise proprietors and their staff. Uncompromising ideas aid managers achieve iron-fisted regulate and get the implications they call for. This take-no-prisoners recommendation liberates marketers to behave of their most sensible pursuits and demand on implementation in their goals. And it results in a cooperative, high-performance staff whilst conventional textbook equipment fail. subject matters comprise studying how one can lease ecocnomic staff, taking domestic as a lot cash as attainable, making each employee’s task a revenue middle, handling the strong strength of be aware of mouth, compressing the time among notion and motion for optimum earnings, and posing inquiries to members that strength them to imagine and enhance productivity.

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Laurie Delk,Erin Forte-Froehling's Keep Those Clients: Learn Relationship Marketing, Double PDF

Business Life

By Laurie Delk,Erin Forte-Froehling

ISBN-10: 1537077333

ISBN-13: 9781537077338

what's dating advertising, and the way do I do it? courting advertising, is an aspect of shopper dating administration (CRM) targeting patron loyalty and long term buyer engagement instead of temporary targets like buyer acquisition and person revenues. it's a administration technique designed to inspire robust and lasting connections in your model, product or service. The target is to show your clients into unswerving shoppers who will then generate repeat revenues, and inspire and provides word-of-mouth promotions (referrals). certain, the objective is create dependable, long term referring shoppers! I say this with humility, as many folks may still carry slightly humility to our company, and allow cross of expectancies. Be respectful of your self and your customers/clients, referrals, and capability consumers. Don’t strength humans into “liking you.” price your message since you price your self because the messenger. the worth you put in your self because the messenger is the boldness you must take the required steps defined during this publication.
You will be pondering, “I don’t personal my very own company. I paintings for somebody else.” good, then, this data continues to be for you. whether you're “working in a person else’s company, we higher ourselves, our own business/sales, after we stay and think we're operating for ourselves. while you are a revenues individual, account consultant, engaged on fee, and so forth … comprehend and comprehend this … you're operating for your self. Your attempt without delay results your end result (income). you'll get out of a courting what you set into the connection. whilst i began my internet and photograph layout enterprise, again in 1994, my Dad informed me, “Never combine company with own and not combine company with religion”. again then, he used to be correct, possibly. ☺ yet now-a-days, that's not so. Now-a-days individuals are yearning relationships. perhaps it has anything to do with such a lot of hiding at the back of the pc reveal, their telephones, and so on. we'd like that additional anything in terms of human touch. humans need to know who you're, they need to work out the *real* you. all of us fight, at some point soon in our lives with a selected query, “Where do I healthy in?” it's our relations … it's who we have now relationships with … that tells us precisely the place we healthy into this loopy global. construction a dating Relationships all commence within the comparable position. strangers assembly and wish to get to grasp one another. occasionally there are sparks initially; occasionally the connection calls for time. development a courting calls for 2 humans to teach and be who they're. construction a real dating is set letting the genuine you shine via. development a high quality dating calls for your center to steer you, the wall needs to come down. whilst our wall comes down, the opposite individual within the dating can and may consider cozy letting their wall down besides. we're sharing a narrative and making a new a part of the tale jointly. Isolation doesn’t construct something yet loneliness. So, the query is, how does the wall come “tumbling down”? one of many methods I allow my center and real “me” shine via is playing cards! i've got regularly despatched out playing cards, for every little thing. take into consideration a rose for a second. The petals are all wrapped tightly before everything. Slowly, a petal opens. With every one petal that opens a brand new photo is created. whatever attractive occurs. the entire petals are open; the rose is in complete bloom. And, inside of that bloom, we discover the seeds. The seeds of existence. playing cards, for me, are the seeds of existence. Sharing moments with my neighbors, my customers, my consumers are the petals slowly establishing. each one card develops a deeper that means … until eventually at some point the image is whole. certain, I ship playing cards to have a good time and percentage all events: thanks to your enterprise, great to fulfill you, thanks for chatting with me, birthday, Christmas, anniversary, and so on. this can be how I equipped a six-figure company, sitting at domestic, in the back of a working laptop or computer, whereas nursing babies.

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Download e-book for iPad: Change Management and Change Fatigue in the Business by Constance An

Business Life

By Constance An

ISBN-10: 1546576487

ISBN-13: 9781546576488

How do you deal with swap and alter fatigue while imposing significant modifications on your supplier? What seems very unlikely odds for swap implementation are addressed via my switch instruments equipment, and ideas. After studying this ebook, you'll instantly have the ability to commence employing what you will have realized for your enterprise swap administration demanding situations and possibilities.

Learn why swap administration and its linked swap fatigue is so time-honored in brand new sleek employer. comprehend all of the components and root explanations of switch fatigue, and their recommendations. deal with swap fatigue higher for your self and your small business firm via indexing and warmth mapping instruments.

You should be evoked and encouraged with new ardour as you connect to the tales in the back of the versions.

Never earlier than has swap administration and alter fatigue been so sincerely and concretely de-coded for the trendy organisation of today.

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